Refund Policy

Effective Date: 9/29/2025 Business Name: Else Strength Location: Oskaloosa, Iowa Website:www.elsestrength.com

1. General Policy

All sales are final. Due to the nature of personalized coaching and training services, Else Strength does not offer refunds once a program, session, or package has begun.

2. Exceptions

Refunds may be considered under the following conditions:

Medical Emergency: Verified documentation required.
Trainer Cancellation: If Else Strength cancels a session or program and no reschedule is offered.
Duplicate Charges: If a billing error occurs, we will promptly correct it.

All refund requests must be submitted in writing to: 📧 billing@elsestrength.com

3. Missed Sessions

Clients are responsible for attending scheduled sessions. Missed sessions without 24-hour notice are not eligible for refund or reschedule.

4. Digital Products & Apparel

All digital content (eBooks, programs) and apparel sales are final unless the product is defective or inaccessible. Contact us within 7 days of purchase for resolution.

5. Processing Time

Approved refunds will be processed within 7–10 business days via the original payment method.

6. Policy Updates

Else Strength reserves the right to update this policy. Changes will be posted on our website with a revised effective date.